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| 1. |
What is Auction System ? |
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The Auto Auction sysytem is permeated in Japan. Everyday, some of the auctions are held and bidding thousands of vehicles in somewhere Japan. We pick up Van/Truck auction from those and update auction list for our customers. [ Back To Top] |
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| 2. |
How frequently are auctions held? |
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The Auction is held every Friday 9:00(JST) and Van/Trcuk corner is started about 15:00(JST). [ Back To Top] |
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| 3. |
How often updated auction list ? |
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We update our auction list every Wednesday 17:00(JST) and provide information on more than hundres of vehicles to get a huge choice to buy Van/Truck in auction. We pick selected vehicle as per our customers requirement. If you do not find your vehicle of interest, please let us know. We will upload that types of vehicles in next auction day. [ Back To Top] |
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| 4. |
What is advance for Auction? |
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Advance of US$1000 or Japanese Yen 100,000 is for order to bid in auction. We bid for vehicles only for those who have deposited security in advance. This amount is refundable and adjustable in purchase. [ Back To Top] |
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| 5. |
How to get estimate of vehicles in Auction? |
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From our latest developed system you can calculate your estimate cost of each car before order for bidding. Our system include commission, auction fee, transportaion, freight etc. After estimate you can order for bidding. [ Back To Top] |
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| 6. |
How to check vehicle auction sheet? |
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Generally auction sheets are in Japanese language but you can still read some values as we have explained in our example page. We have also translated in english most of things. [ Back To Top] |
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| 7. |
How to bid in auction? |
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You can place order for bidding in auctions from our website. We provide complete information about each vehicle available in auction. After getting your confirm order our executive will bid in auction as per your order. If you bid is successful then we will send confirmation by e-mail. [ Back To Top] |
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| 8. |
Any charge on unsuccessfull bids? |
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No, we don't charge this currently. [ Back To Top] |
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| 9. |
What is offer/bid price? |
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Bid/budget/offer price is your price in which you want to buy that car (fob value). Generally auction start prices are very low and several members bids so a reasonable amount should be for bidding. If you will order for very low then you might not get the vehicle. [ Back To Top] |
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| 10. |
What to do after successful bids? |
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If your offer price is successful bid then you have to deposite balance (fob) amount of the vehicle by TT to our company. After receiving payment we will ship your vehicle. In case of failure to deposit balance amount then your security amount will be lapsed and we can sale that vehicle to other customer. [ Back To Top] |
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| 11. |
What is your commission per unit? |
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To get our commission to bid in Auction, please click on HOW TO BID and follow the instruction and get estimates/quotation of your interested vehicles. It will show all charges like our commission, customer charges, auction fee, freights charges etc. [ Back To Top] |
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| 12. |
What if my bid was higher than car you purchased from auction? |
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In that case we will charge you only original price for example. If you asked us to buy Toyota Corrola for Japanese Yen 200,000 but final successful bid was Japanese Yen 185,000 then we will charge you only Japanese Yen 185,000. [ Back To Top] |
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| 1. |
How To Make Payment? |
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We accept all payment via bank transfer only. We do not accept any payment by credit card and other mode. So please make wire transfer only in our bank account.
Please note that all bank transfer charges will be paid by customer.
[ Back To Top] |
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| 2. |
Where to send payment? |
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Our Bank detail is as below :
Company name: The Best Trading Co., Ltd
Account No.: 065 1680392
Bank Name: THE BANK OF TOKYO-MITSUBISHI LTD.
Branch Name: UENO BRANCH
Bank Address: 1-14,UENO 6-CHOME,TAITO-KU,
TOKYO 110-0005 JAPAN
Tel No.: 81-3-3831-1212
SWIFT Code: BOTKJPJT
Please note that all bank transfer charges will be paid by customer. [ Back To Top] |
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| 3. |
Do you accept Credit Cards? |
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Credit card payment is currenty NOT available for car or parts order. [ Back To Top] |
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| 4. |
Do you deal with foreign currencies? |
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Currently, you can pay only in Japanese Yen. Once we start accepting payment by credit card, you can pay in Japanese Yen, US$ or Euros etc. T/T can only be done in Japanese Yen. [ Back To Top] |
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| 5. |
Do you accept L/C? |
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No. Currently, we can not accept L/C payment only by T/T. [ Back To Top] |
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| 6. |
What is your bank account info? |
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We will inform you of our bank account information during the purchasing process. [ Back To Top] |
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| 7. |
How can I see the prices in my currency? |
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You can convert Japanese Yen to other currencies at this currency converter http://www.xe.com/ucc [ Back To Top] |
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| 8. |
What are your payment terms? |
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Payments must be made in Japanese yen by T.T. (Telegraphic Transfer, Wire Transfer) We will send you our bank account information upon receiving your order. Payment can also be made through Western Union. [ Back To Top] |
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| 9. |
Do you offer credit? |
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No, we do not. Your vehicle will be shipped after receipt of your payment is confirmed by our Japanese bank. [ Back To Top] |
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| 1. |
How much is shipping charge? |
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Please calculate shipping charges from our freight calculator system. You can also get quotation/estimate cost of the vehicle before order for bidding. We are first company in Japan to provide this unique service to our customers. [ Back To Top] |
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| 2. |
Would you please give me ship schedule information? |
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Please click on the sites of the shipping companies mentioned below. [ Back To Top] |
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| 3. |
I would like to insure my shipment in transit. |
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Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process we can get insurance for you at an extra charge. [ Back To Top] |
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| 4. |
Can I insure my shipment ? |
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Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge. [ Back To Top] |
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| 5. |
How long it will take to reach vehicle? |
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It may take about 3 to 5 weeks after vehicle leaves Japanese port we use best shipping company for desitnation port as per services. We have tie-up with different shipping companies for different destination ports. [ Back To Top] |
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| 6. |
What documents we will receive? |
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We will send following documents :
01. Bill of Laden
02. Invoice
03. Auction result sheet
04. De-registration certificate ( Japanese & English translated copy)
You will receive these documents by Express Mail or Courier. [ Back To Top] |
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| 1. |
Can I buy a car as a private car buyer? |
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Yes, but we don't know the laws of your country regarding this. We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process. [ Back To Top] |
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| 2. |
Can I buy car directly from your site? |
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From our website you can see the available vehicles in auction and you can order for bids. We will bid the desired vehicles on your behalf in related auction. [ Back To Top] |
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| 3. |
Do you give any warranty for the vehicles? |
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No, we don't give any warranty, but we are very open about any interior/exterior damage, repair history, the distance the car has been driven, etc. We report this information in accordance with Japanese auction level reporting, so you can understand the condition of the car you are buying. Also, after you buy your car, if you need any parts for your car, we can supply you authentic parts at special prices until the maker stops producing the parts. Even after the maker stops producing the part, we can supply you with used and OEM parts. [ Back To Top] |
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| 4. |
I would like to track my EMS shipment. |
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If you chose to receive your EMS number, you can track your shipment by clicking below. [ Back To Top] |
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| 5. |
Do you give any warranty for the vehicles? |
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No, we don't give any warranty, but we disclose any interior/exterior damage, repair history, the distance the car has been driven, etc. We report this information in accordance with Japanese auction level reporting, so you can understand the condition of the car you are buying. [ Back To Top] |
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| 6. |
What is Auction Alert ? |
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Auction Alert is a newsletter. In which we update to our members and subscribers about new arrivals in auctions and any news/events or useful information about auctions or used vehicles industry. [ Back To Top] |
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